Frequently Asked Questions
What is the SujoodSoft Prayer Mat made of?
SujoodSoft is made from soft velvet-style fabric with a thick foam core for cushioning and a non-slip backing to keep it in place during prayer.
How thick is the padding?
The mat features 8cm of thick foam cushioning at the knee and forehead zones for extra comfort during prostration.
How do I clean the mat?
Spot clean with a damp cloth as needed. Avoid machine washing or soaking, as this may affect the foam padding.
What size is the mat?
The SujoodSoft Prayer Mat measures 70cm x 110cm.
How long does shipping take?
Orders are processed within 1–3 business days. Delivery typically takes 2–4 weeks, depending on your location, since items are shipped from our fulfillment partner.
What's your return policy?
We handle returns on a case-by-case basis. If there's an issue with your order — damaged, defective, or not as described — contact us within 14 days of delivery and we'll work with you to make it right, whether that's a replacement, refund, or exchange. Since items ship from our fulfillment partner, please reach out before sending anything back so we can guide you through the best solution.